RoyalTraders
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Get in Touch

We'd love to hear from you. Our team is ready to answer your questions and help with your import needs.

CONTACT INFO

Let's Talk

Have a question about a listing? Want to sell your car? Drop us a message and our team will get back to you promptly.

Phone / WhatsApp
+254 700 000 000
Mon-Fri: 8am - 6pm
Email Address
info@royaltraders.co.ke
sales@royaltraders.co.ke
Visit Us
Westlands, Nairobi, Kenya
Directions available upon request

Connect With Us

Send a Message

We'll get back to you within 24 hours

FIND US

Our Location

Visit our showroom in Westlands, Nairobi

FAQ

Frequently Asked Questions

Quick answers to common questions

How long does shipping take?

Shipping from Japan to Mombasa typically takes 28-35 days. Delivery to Nairobi or other East African destinations takes an additional 3-5 days.

Do you handle customs clearance?

Yes! We handle all customs clearance, KRA documentation, and KEBS inspections. You don't need to worry about any paperwork.

Can I track my shipment?

Absolutely! We provide regular updates and tracking information throughout the shipping process so you know exactly where your vehicle is.

Do you offer warranty on parts?

Yes, all genuine OEM parts come with a manufacturer warranty. Aftermarket parts have a 30-day return policy for defects.

BUSINESS HOURS

We're Here to Help

Our team is available during business hours to assist with your inquiries.

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed (Emergency support available)

+254 700 000 000

Emergency support available

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